Warranty Claim
Claim No.: 111517
Created By : LYNNL     Claim Date : 07-15-10     Submit By : HUILIN     Submit Date : 07-16-10     Approved/Reject Date : 07-16-10
Your Information * Required Field
First Name:
Last Name:
* Shipping Address (Max 35 char.) :

Do not use P.O. Box, APO or FPO address. If you have any question regarding this, please contact consumer services.
* City:
* State / Province:
* Zip/Postal:
* Tel#:
Your Claim Details:

Product Category:       Product Subcategory:   
   Item #

Part Spare Part # Reason Quantity

    Replace Full Product 
Note:Please provide us with accurate information in order to ensure we ship you the correct part.
Freight Type:
Upload your scanned receipt and product pictures:
(Please make sure purchase date, product UPC code and receipt number are readable, unreadable receipt will further delay your warranty processing. Product pictures are not mandatory)
Uploaded Documents
Consumer Notes:
Consumer Service Notes:
Purchase Information
* Purchase Date:
Receipt on file:
Receipt Received:
You can check your claim status (at any time) by going to our webpage at http://www.intexcorp.com and selecting Claim Status (located at the bottom of the form).

Please double check that the replacement parts (listed above) are correct before submitting your claim! If you have any questions / concerns or notice any problems with the replacement parts listed on your claim, please call Intex as soon as possible at 1-800-234-6839.


1) Fill out and submit the claim form online.
2) Write the claim number on your sales receipt prior to sending it in.
3) Attach your sales receipt via the tab labeled 'upload' or fax it to 310-549-2900. 
For internet or telephone purchases, Intex requires the order confirmation and the shipping confirmation.
                  o   The shipping confirmation will specifically state that the internet or telephone order was shipped, picked up, or delivered.

Intex does not accept credit card or bank statements.

The above must be received within the warranty period. If the receipt is received afterwards the claim will be rejected.  If you cannot meet these requirements, call Intex Consumer Service at 1-800-234-6839 for further assistance.

Intex will process your claim within 1-2 business days after we receive your submitted claim form and sales receipt. If you do not receive an e-mail within 1-2 business days; confirming that your claim has been approved, call Intex Consumer Service at 1-800-234-6839. Have your claim number and tracking number readily available when you call.

DO NOT throw anything away until after you receive your replacement.

Activities History: 
Confirm  07-16-10 00:54:38/LIN HUI...